Flashback to Indonesia
Wednesday, February 26th, 2014Skating in the tropics
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Archive for the 'futility' Category
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Informa Quality
Saturday, June 30th, 2012For the manager of Informa Supermal
Six months ago we purchased a sofa from your store. We were very happy with the style and the colour. We brought it home and for six months it has been a welcome addition to our living room. It is the centerpiece of activities, conversations and family moments.
We have made a few purchases from your store and have subsequently recommended your store to family and friends. Due to our previous positive experiences, we were not prepared to be disappointed.
Unfortunately, a little less than a month ago(five months after purchase) we noticed that the fabric had split and was cracking in a few areas. We brought this to the attention of your customer service people. We produced a receipt.
Informa Supermal then sent someone to our home to verify the damage.
We were subsequently informed that Informa did not guarantee its products.
We wish to lodge a formal complaint.
We request adequate repair, replacement, or a full refund.
Your prompt reply is expected.
Regards, Wayne Duplessis
Very disappointed by the customer service at a local furniture shop.
We bought a nice-looking sofa, and after less than six months the fabric has split and cracked in numerous places. We brought this to the store’s attention, along with the receipt and were told that there was no guarantee.
This after they sent someone to the house to verify the damage.
If you have no guarantee or return-policy then why go
through the charade of investigating customer complaints?
Informa Supermal
An Ideal World(trademark pending)
Saturday, January 21st, 2012
In an ideal world all English teachers would be CELTA/TEFL/TESOL certified and hold four year teaching degrees. They would all speak perfect American or British English, and be from the USA, the UK, Australia, New Zealand, Canada, South Africa, Barsoom, ... [Continue reading this entry]
Hope for the year ahead
Sunday, December 25th, 2011
Whatever your believe,faith or hope ...
may the season bring you and yours health,happiness,security and prosperity
Happy birthday to friends from my childhood
Tuesday, March 22nd, 2011
An achievement
Turning eighty. It's been done before, but it seems special when the individual, or individuals in this case, represented youth and vitality for a generation. Never mind that one of them wore a rug ... he was still cool. ... [Continue reading this entry]
Raison d’être to travel overseas
Sunday, December 12th, 2010There are various reasons to leave home
We’ll try and focus on a few of the more positive motivations.
Money,adventure,love,experience,health and finally having some photos on Facebook that don’t have weird family members ... [Continue reading this entry]
Fitness and other ludicrous fantasies
Saturday, May 10th, 2008
Fitness and other ludicrous fantasies
Saturday, May 10, 2008 2:57 PM
Staying healthy?
I'm trying to get back to some semblance of fitness.
My little guy is a bit young for organized sports, although the older son did play basketball and football in school.
Myself, ... [Continue reading this entry]
Hey,Where’s all the fun travel stuff?
Friday, March 16th, 2007
Oooops
This is supposed to be a travel blog, and I haven't traveled anywhere for some time.
Last year we returned to Indonesia. I made two trips to China. I stayed in Hong Kong,Wenzhou,Xian and Zhuhai. What have I done for you ... [Continue reading this entry]
Tenuous? I laugh at tenuous
Wednesday, February 1st, 2006
I'm afraid it looks grim for our hero ... the blender's on puree
I have a lead on a job here,but it's a fairly tenuous one. What the hey ... most of my life is tenuous
By chance I ran into ... [Continue reading this entry]
Pandas and pedicabs … A trip to Chengdu
Saturday, October 1st, 2005
Pandas and pedicabs
Pandas and pedicabs
We visited Chengdu last week
A holiday before the holiday
I took a few days so I could spend time with my wife and son and visit a friend
Steve, who taught with me in Jinzhou and Changsha, is ... [Continue reading this entry]
Wayne